Getting started with Shareek is fast. Most businesses are live within 48 hours.
Link your existing official business numbers to the Shareek platform. Setup takes less than 24 hours. Your lines stay active throughout.
Agents download the Shareek app, log in, and are ready to take calls. No hardware needed.
Calls are recorded, transcribed, and analyzed — automatically where your setup supports it, with guided configuration for other systems. The AI scores performance and fires instant alerts when urgent situations arise.
Review live dashboards, coach with AI-generated reports, and make decisions backed by real data.
Calls are recorded and securely stored — automated where your infrastructure supports it, with hands-on setup support where needed. Searchable archives with instant playback for quality assurance and dispute resolution.
Our AI analyzes every call against your custom rubric — tone, resolution, compliance, and more. Objective scores, automatic coaching suggestions, zero bias.
A single pane of glass for all your call center KPIs. Real-time and historical data, agent leaderboards, and custom reports — available on any device.
Shareek plugs into your company's existing official business numbers — it doesn't provide or assign them. Because the number belongs to your business infrastructure and not to any individual agent, call history and customer relationships stay with your company when staff leave. Turnover no longer means lost customers.
When the AI detects something critical — an angry customer, a missed sales opportunity, or a compliance issue — it sends an immediate alert directly to the responsible manager's WhatsApp or Telegram. No dashboards to check. No delays.
Before a human ever has to pick up, Shareek's AI engages new leads in natural Iraqi dialect — qualifying them, answering common questions, and walking them through your process. It only escalates to your team when something actually needs a human.
Most platforms make you open a dashboard to see what's happening. Shareek's AI monitors every call in real time and pushes urgent alerts directly to your WhatsApp or Telegram the moment something requires attention — an angry customer, a lost deal, or a compliance red flag. You react in seconds, not hours.
Angry customer detected on call with Ahmed K. — review immediately
Sent to manager's WhatsApp
Potential deal lost — customer mentioned competitor pricing
Sent to Telegram group
Compliance flag: non-standard refund offer — supervisor intervened
Alert sent, issue resolved within 8 min
Shareek is built on cloud infrastructure with local data residency options, 99.9% uptime SLAs, and dedicated support for the Iraqi market.
Request a DemoJoin Iraqi enterprises that have transformed their call center into a data-driven competitive advantage.